Say What? The Good, the Challenging, the Funny in Public Libraries Today

Abstract

Join us for a lively group discussion where participants can talk-story, discussing both the best parts of working in a public library, as well as the challenges of staying relevant and welcoming to users. Bring your favorite tips & resources, to be compiled and shared after the session. Main topics will include: 1) Library Laughter as an Art Form 2) Balancing Information Overload 3) Varied Users, Varied Spaces 4) Customer Service and Your Sanity 5) Strategies for Long-term Job Satisfaction.