Zen and the Art of Flowcharts

Abstract

We all have procedures that we've been meaning to write up, but just have never gotten around to doing. It takes too long and is too complicated. However, we know that it is important to capture this institutional memory. Join me at this session and I will share the "zen teachings" I gained from attending the ACRL 2015 workshop, "Library Orienteering: Lean Into Process Mapping." I will also explain how I implemented what I learned at my library, so that you, too, can master the art of flowcharts.