Web Site Usability for Beginners

Abstract

Did you know that usability testing with only five users will tell you 85% of the problems with your website? Learn from a practitioner about how this works. We will be guided by the ideas of usability gurus Jakob Nielsen and Steve Krug as we explore the world of web site design and usability testing. Learn how to conduct focus groups and testing using the talk-aloud protocol. The process can be fast, easy, surprising and fun; and it can show your users that you care about their experience with your website.