2009 HLA Conference
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Item Web Site Usability for Beginners(2009-11-12) Mathews, LeslieDid you know that usability testing with only five users will tell you 85% of the problems with your website? Learn from a practitioner about how this works. We will be guided by the ideas of usability gurus Jakob Nielsen and Steve Krug as we explore the world of web site design and usability testing. Learn how to conduct focus groups and testing using the talk-aloud protocol. The process can be fast, easy, surprising and fun; and it can show your users that you care about their experience with your website.Item Bundle It. Blend It. Innovate It.(2009-11-12) Tallent, TonyInnovation is all about doing: bundling, blending, moving and reinventing. Libraries of all sizes and shapes are alive with this spirit of innovative thinking. Want to know how to infuse innovative ideas into your projects, programs, and services? Would you like to learn a bit more on how to approach the work you do each day with some tools and ideas to help you explore, renew and innovate? We'll talk about these big ideas as well as how libraries are putting them into action. Plan on coming away with some useful ideas and innovations for your own library.Item Creating Memorable User Experiences on a Shoestring Budget(2009-11-12) Mathews, BrianHow do you transform traditional library transactions into memorable user experiences? This session will explore the theme of user engagement and the design-thinking process. It will offer practical examples and strategies that you can apply to your organization during these cost-conscious times.Item Using New Technologies in Unexpected Ways(2009-11-12) Mathews, LeslieNew technologies - flexible, fun, and mostly free! Flickr is an image sharing program; but why not use it as an image discussion forum for an English class? Zoho is an online office suite. A librarian created a custom database for tracking reference stats and made it freely available, why not adapt it? Clickers can poll a class, but why not use them as electronic voting devices in tandem with an interactive video? What's next? Twitter haiku for poetry class? Chances are there is a technology that you can use to impress your faculty, wow your students, and have fun.Item Asking the One Question That Can Transform Your Library(2009-11-12) Mathews, BrianThis session will explore the impact that word-of-mouth has on libraries. Find out what patrons really think, what they really want, and how you can really change their minds. Discover a simple one-question metric that can help improve customer service, outreach endeavors, and organization decision-making.Item Is Google Winning?(2009-11-12) Prestamo, AnneThis session will focus on how academic libraries are changing their value proposition to attract users to their physical and virtual space and successfully compete with search engines and the Web. Usage data will be presented to demonstrate the positive impact alternative interfaces, federated search, and link resolvers have had on use of e-content at Oklahoma State University. Some common myths about the so-called "dumbing down" of search interfaces will be debunked.Item Enlarging Throughput: The University of Hawaii at Manoa Library's Plan to Move Materials to Users Faster(2009-11-12) Nakano, Kimberly L.The University of Hawaii at Manoa Library retained R2 Consulting to conduct a study of its selection-to-access workflows. The overall goal was to study and observe technical services processes from the moment an item is requested until it reaches the shelves. This session will provide an overview of major findings and report them in the context of trends in technical services, and comment on progress to date of this multi-year project.Item Displays Made Easy(2009-11-12) Saxton, Amy; Au, Lari-Anne; Jacobson, Miriam; Miyagi, MichelleAre your displays looking tired? Are you running out of ideas and inspiration? Are you trying to connect with your patrons better but your library is short on funds? Staff and Librarians from Mookini Library will show you how to create interesting, low-budget, no-technology, interactive displays highlighting materials in your collections. These fun displays can feature books, CDs, DVDs, and more and be themed for favorite artists, time of the year, or local events. These displays also solicit input from your users, involving them in activities.Item Founding a Hui of Hawaiian Librarians & Archivists(2009-11-12) Makanani, KawikaHawaiian librarians and archivists are recognizing that our specialized skills may be of service to the Hawaiian community. The first of many challenges is to organize a cohesive entity that can effectively conduct activities throughout our dispersed communities. Will such an organization compete with existing state library and archival groups, or can they be complementary and mutually supportive? What are our opportunities for service to the Hawaiian community? How can we partner with other Hawaiian service agencies as well as those that cater to more general needs? All are invited to address these and other questions in an open forum.Item Energize Your Website or Subject Guides with LibGuides(2009-11-12) LePage, SharonDo you have to rely on someone else to make timely updates to your website? Design your layout? Restrict your content? Do you want more control of your library website but don't have the inclination to learn HTML coding yourself? Try LibGuides! Redesign your website or just your pathfinders and subject guides with this content management system. Save your time AND incorporate Web 2.0 features like podcasts, RSS feeds, Facebook and Twitter for today's generation.Item Cataloging to the Indigenous Perspective(2009-11-12) Akaka, Puanani; Leong, EricE komo mai! Join this exhilarating journey into the challenges of reclassifying a Native Hawaiian & Pacific Islander collection to the indigenous perspective. Using the Hawaiian-Pacific collection at the Sullivan Family Library as a sample, the speakers will cover common classification problems inherited by the Western-oriented Library of Congress Classification System and Subject Headings; methodology for reclassification that focuses on indigenous knowledge and worldview; and helpful resources used during the project. Although cataloging is an important piece of the puzzle, the session will focus on the overall reorganization process.Item Recognizing Legal Information from Legal Advice(2009-11-12) Chun, StewartHow to recognize when a helpful and caring librarian crosses the line and exposes themselves legally by giving legal advice instead of legal information. Where can a librarian turn for more information? What are the conversation "red flags" to watch out for? A "look before you leap" session while you meet the challenges and opportunities in your future.Item Ulukau Redesigned(2009-11-12) Horie, RuthContinues and expands on the presentation at the 2008 HLA Conference. See how Greenstone has been applied to the redesign of Ulukau, the Hawaiian electronic library. Follow the steps from cataloging to full text access. Find out how titles in Hawaiian and English are alphabetized, categorized, and displayed on the web. Understand how project participants in Hawaii and New Zealand coordinate their work.Item Information Insecurity(2009-11-12) Pai, Sunyeen; Murata, SusanIn April 2009, a counselor at Kapiolani Community College called computer systems support and reported computer problems. The computer was infected with over 5,000 viruses and sensitive information may have been compromised. This necessitated a major effort to notify the public and a laborious examination of information security on campus. Lama Library is examining its security practices and procedures to comply with University, State, and Federal standards. We will be sharing what we have learned about information security breaches and will discuss how all institutions can establish policies and procedures to protect their employees and the public.