2009 HLA Conference

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    Web Site Usability for Beginners
    ( 2009-11-12) Mathews, Leslie
    Did you know that usability testing with only five users will tell you 85% of the problems with your website? Learn from a practitioner about how this works. We will be guided by the ideas of usability gurus Jakob Nielsen and Steve Krug as we explore the world of web site design and usability testing. Learn how to conduct focus groups and testing using the talk-aloud protocol. The process can be fast, easy, surprising and fun; and it can show your users that you care about their experience with your website.
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    Bundle It. Blend It. Innovate It.
    ( 2009-11-12) Tallent, Tony
    Innovation is all about doing: bundling, blending, moving and reinventing. Libraries of all sizes and shapes are alive with this spirit of innovative thinking. Want to know how to infuse innovative ideas into your projects, programs, and services? Would you like to learn a bit more on how to approach the work you do each day with some tools and ideas to help you explore, renew and innovate? We'll talk about these big ideas as well as how libraries are putting them into action. Plan on coming away with some useful ideas and innovations for your own library.
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    Creating Memorable User Experiences on a Shoestring Budget
    ( 2009-11-12) Mathews, Brian
    How do you transform traditional library transactions into memorable user experiences? This session will explore the theme of user engagement and the design-thinking process. It will offer practical examples and strategies that you can apply to your organization during these cost-conscious times.
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    Using New Technologies in Unexpected Ways
    ( 2009-11-12) Mathews, Leslie
    New technologies - flexible, fun, and mostly free! Flickr is an image sharing program; but why not use it as an image discussion forum for an English class? Zoho is an online office suite. A librarian created a custom database for tracking reference stats and made it freely available, why not adapt it? Clickers can poll a class, but why not use them as electronic voting devices in tandem with an interactive video? What's next? Twitter haiku for poetry class? Chances are there is a technology that you can use to impress your faculty, wow your students, and have fun.
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    Asking the One Question That Can Transform Your Library
    ( 2009-11-12) Mathews, Brian
    This session will explore the impact that word-of-mouth has on libraries. Find out what patrons really think, what they really want, and how you can really change their minds. Discover a simple one-question metric that can help improve customer service, outreach endeavors, and organization decision-making.
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    Is Google Winning?
    ( 2009-11-12) Prestamo, Anne
    This session will focus on how academic libraries are changing their value proposition to attract users to their physical and virtual space and successfully compete with search engines and the Web. Usage data will be presented to demonstrate the positive impact alternative interfaces, federated search, and link resolvers have had on use of e-content at Oklahoma State University. Some common myths about the so-called "dumbing down" of search interfaces will be debunked.
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    Enlarging Throughput: The University of Hawaii at Manoa Library's Plan to Move Materials to Users Faster
    ( 2009-11-12) Nakano, Kimberly L.
    The University of Hawaii at Manoa Library retained R2 Consulting to conduct a study of its selection-to-access workflows. The overall goal was to study and observe technical services processes from the moment an item is requested until it reaches the shelves. This session will provide an overview of major findings and report them in the context of trends in technical services, and comment on progress to date of this multi-year project.
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    Displays Made Easy
    ( 2009-11-12) Saxton, Amy ; Au, Lari-Anne ; Jacobson, Miriam ; Miyagi, Michelle
    Are your displays looking tired? Are you running out of ideas and inspiration? Are you trying to connect with your patrons better but your library is short on funds? Staff and Librarians from Mookini Library will show you how to create interesting, low-budget, no-technology, interactive displays highlighting materials in your collections. These fun displays can feature books, CDs, DVDs, and more and be themed for favorite artists, time of the year, or local events. These displays also solicit input from your users, involving them in activities.
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    Founding a Hui of Hawaiian Librarians & Archivists
    ( 2009-11-12) Makanani, Kawika
    Hawaiian librarians and archivists are recognizing that our specialized skills may be of service to the Hawaiian community. The first of many challenges is to organize a cohesive entity that can effectively conduct activities throughout our dispersed communities. Will such an organization compete with existing state library and archival groups, or can they be complementary and mutually supportive? What are our opportunities for service to the Hawaiian community? How can we partner with other Hawaiian service agencies as well as those that cater to more general needs? All are invited to address these and other questions in an open forum.
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    Energize Your Website or Subject Guides with LibGuides
    ( 2009-11-12) LePage, Sharon
    Do you have to rely on someone else to make timely updates to your website? Design your layout? Restrict your content? Do you want more control of your library website but don't have the inclination to learn HTML coding yourself? Try LibGuides! Redesign your website or just your pathfinders and subject guides with this content management system. Save your time AND incorporate Web 2.0 features like podcasts, RSS feeds, Facebook and Twitter for today's generation.
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